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Our Service Philosophy is "Customer-for-Life"

From tune-ups to engine replacement, MetroWest Subaru's service department does it all. Visit us for Massachusetts inspections, oil changes, tire rotation and any of your other vehicle maintenance. Use our online appointment form to schedule service, or contact our service department by phone at 866-708-0859. Looking for routine maintenance and are on a tight schedule? Learn more about Express Service today! Our services are competitively priced and we're conveniently located at 948 Worcester Road Route 9 East in Natick, MA and are ready to assist you. We welcome drivers from all over the Boston, Belmont and Norwood area to bring their vehicle in to our auto repair center, we will far exceed your expectations. Call us today at 1(866)872-8331 to schedule an appointment.

When You Visit Us For Service

  • Drive right inside our enclosed service drive and be greeted by our friendly staff. This drive is fantastic for rainy and snowy days.
  • Our customer service advisers are your personal automotive repair consultants. Dan, Alexandria, Mike, Chris and Kerry are always eager to assist.
  • Our factory certified technicians are specially trained to know your car better than any other technicians and are able to diagnose & repair it better than anyone.
  • Can't make it in? No problem! We offer free pick-up and delivery. Simply schedule your appointment online and we'll save you time by picking up your Subaru from home.
  • Enjoy A Walk or Bike Ride On Our Conveniently Located Rail Trail

    Your time at MetroWest just got even better! While our expert technicians take the best care of your Subaru, you now have one more wonderful way to enjoy your wait. Natick recently completed the Cochituate Rail Trail, a beautiful 4 mile bike/walking path with an entrance just steps away from our service department. In addition to our comfortable lounge areas you can bring your bike or walking shoes and enjoy some fresh air and great scenery! Our lounge area offers easy access to this 4 mile stretch that provides scenic views and access to various community locations. This is just one of the many benefits of visiting us at MetroWest Subaru and we hope you take full advantage of this trail and all of our amenities!

    Service You Can Count On

    Let's face it - most service centers in the Boston area aren't very considerate of your hectic work-week and the limited time afforded during the day to stop by. Sometimes, a lunch break or early afternoon visit simply aren't feasible options you have the flexibility to take advantage of. So what are your options to take the busy nature of your day into account when scheduling future maintenance and repairs? Open-late service hours and free pick-up and delivery here at MetroWest Subaru in Natick, MA offers an immediate solution!
    Why Service With MetroWest?

    In The Event Of A Recall

    Should Subaru issue a recall, owners affected by the recall will receive a letter in the mail outlining the following:

    • A detailed description of the defect or preventative measures being taken
    • The risk, if any, posed by the problem
    • Any warning signs that may be cause for concern
    • How the problem will be fixed and what steps you should take next

    Service Pick Up and Drop Off

    We'll Pick Up and Drop Off Your Vehicle for Servicing

    At Metro West Subaru, we want to make it easier than ever for you to keep your vehicle properly maintained. That's why, if you need auto service or repairs around Boston, we can pick up your vehicle for servicing. We know that you have a busy schedule and can't always get away from your obligations during the week and on the weekend to bring your vehicle in for servicing. Instead, you can quickly and conveniently schedule a service appointment online and choose which day of the week works best for you, and where you need your vehicle picked up from. We'll pickup your vehicle from the specified location, professional maintain it, and we can drop it off to you at no cost.

    We offer service pick ups and drop offs in Boston, Belmont, Cambridge, Newton, and Brighton, allowing everyone to get their vehicle back to like-new condition in no time.

    We're Open Late So You Don't Have To Wait!

    Our team extends service hours to 9PM throughout the week, even featuring a full open service center day on Saturday with this same 9PM closing time. If those hours don't work for you, you can schedule for us to pick up and drop off your vehicle. You deserve access to factory-trained Subaru service around the clock, a premise we've established this cutting-edge Subaru service facility from. We aim to complete oil changes, tire rotations, alignments and comprehensive repairs on your behalf without the burden of schedule sacrifice, providing plenty of time to stop over as part of your commute home or over the weekend when your daily commitments ease up.

    Regardless of how your schedule is shaping up, keep your Subaru model in pristine shape and protect your investment for the long road ahead with late service hours featured here at MetroWest Subaru! If you have a question about our extended service hours or pick-up and delivery, the maintenance upkeep and repair options we provide for your vehicle, and what you can expect when choosing to pay us a visit, don't hesitate to reach out. Our service experts here in Natick, proud to serve the greater Boston and Brookline area, look forward to hearing from you!

    Schedule Service
    1. MetroWest Subaru

      948 Worcester Road
      Route 9 East
      Natick, MA 01760

      • Sales: (508) 392-5843
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    MetroWest Subaru


    Service Center Hours

    • Monday7:00AM-9:00PM
    • Tuesday7:00AM-9:00PM
    • Wednesday7:00AM-9:00PM
    • Thursday7:00AM-9:00PM
    • Friday7:00AM-9:00PM
    • Saturday7:00AM-9:00PM
    • SundayClosed