Frequently Asked Questions | MetroWest Subaru

Yes, shoppers interested in placing a reservation for a new Subaru model that matches their preferences can contact our sales team to learn about the factory order process and estimated delivery time for their preferred model.

Yes, shoppers can quickly browse current global and regional offers for new Subaru models on our website. If you'd like to learn about current incentives that you may be eligible for, contact our finance center online or over the phone.

Subaru Symmetrical All-Wheel Drive is standard for almost all Subaru models, except the rear-wheel drive Subaru BRZ and the front-wheel drive Subaru Uncharted Premium.

Subaru vehicles with hybrid-gasoline powertrains include the Subaru Forester Hybrid and Subaru Crosstrek Hybrid. Subaru vehicles with all-electric powertrains include the Subaru Solterra, Subaru Trailseeker, and Subaru Uncharted.

Subaru Ascent, Subaru Outback, Subaru Forester, and Subaru Crosstrek are produced in the United States, with all other models produced in Japan.

New Subaru models come with a comprehensive 3-year/36,000-mile Subaru New Vehicle Limited Warranty, 5-year/60,000-mile Powertrain Limited Warranty, 5-year/Unlimited-mile Rust Perforation Limited Warranty, and a minimum 8-year/100,000-mile Hybrid Electric Vehicle (Lithium-ion) Battery Warranty.

Subaru Certified Pre-Owned vehicles must be under 5 years old, have less than 80,000 miles, pass a comprehensive 152-point safety inspection, and have a clean CARFAX® Vehicle History Report™.

Certified Pre-Owned Subaru models include a factory-backed 7-year/100,000-mile Powertrain Warranty, 24/7 Roadside Assistance, $500 Owner Loyalty Coupon, a 12-month trial of the MySubaru® Safety Package with Automatic Collision Notification, and more.

Certified Pre-Owned Subaru vehicles provide added peace of mind thanks to an extensive inspection and reconditioning process. In addition, Certified Pre-Owned Subaru models provide a wide range of perks that used cars don't come with, such as factory-backed warranty coverage.

Yes, our used vehicle inventory includes a rotating selection of cars, trucks, and SUVs from brands like Chevrolet, Honda, Toyota, Mazda, Jeep, Ford, and Acura.

We're proud to help drivers shop various used vehicles priced under $20,000, as well as more affordable models priced under $10,000.

Lease terms often last 24-48 months and are based on expected depreciation, while finance loan terms often last 48-72 months and are based on the total cost of the vehicle. While payment terms and interest rates can be similar, drivers who want to keep their vehicle after payments end are encouraged to choose financing.

Subaru GTP is a way for Subaru owners to receive a guaranteed trade-in value for their qualifying vehicle when they decide to purchase a new Subaru model. Subaru GTP values are updated monthly and available for up to six years from the vehicle's warranty start date.

Shoppers can use our digital finance application to begin the purchase process online, or visit us to meet with a finance representative in Natick, MA.

You can schedule Subaru service appointments online, over the phone, or through the MySubaru® app. In addition, we offer appointment-free Subaru Express Service for minor maintenance services like oil changes, tire rotations, multi-point inspections, or battery testing and replacement.

Genuine Subaru Parts & Accessories are designed to provide factory-grade fitment, appearance, performance, and reliability. Aftermarket components often lack the rigorous design, engineering, and testing standards that are required for Genuine Subaru Parts.

2015 and newer Subaru models should receive a synthetic oil change, oil filter replacement, and tire rotation every 6,000 miles or 6 months, whichever comes first. Service intervals may vary if you use conventional engine oil or operate in severe driving conditions.

MetroWest Subaru is proud to sell and install new tires, as well as provide complete tire care, including tire rotations, mounting and balancing, wheel alignments, and winter tire swap-outs.

Severe conditions include frequently short-distance drives, driving on rough or muddy roads, driving in areas where road salt or de-icer is used, regularly towing trailers, operating in extreme temperatures, or living in dusty or coastal environments.