Parts & Services FAQ at MetroWest Subaru in Natick, MA.

Find The Answers To Your Questions About Subaru Parts & Services here at MetroWest Subaru

Here at MetroWest Subaru, we know that plenty of our customers are intrigued by what our parts and service department has to offer. We receive a great deal of questions and inquiries regarding Subaru parts and services from drivers here in Natick and from the nearby city of Boston as well as the Belmont and Norwood areas. For this reason, below you can find straightforward answers to some of the most frequently asked questions by our customers at our dealership about parts and services!

Why should I service my vehicle at MetroWest Subaru instead of a local mechanic?

Local mechanics simply cannot offer the same level of quality that our service department can, that's why. Our factory trained and factory certified team of technicians will treat your beloved Subaru to the care that it deserves, and they are equipped with the most advanced tools to do so! We'll also throw in a complimentary multi-point inspection for you too. Can your mechanic say the same?

How do I schedule my service appointment at MetroWest Subaru?

You can schedule service entirely online and it couldn't be any easier! All you have to do indicate your model, year, the mileage you've driven and then the type of service you are looking for. Next, you will tell us the ideal date and time for your appointment, and we will accommodate as best we can. We want this process to be hassle-free and convenient for all of our customers. And you can give us a call to schedule if you'd prefer!

Is there a difference between your parts department and a generic parts retailer?

There sure is. Generic parts have not been produced with the meticulous level of care and precision that was put forth when Subaru originally manufactured the vehicle and its components. Generic and off-brand parts may initially be cheaper, but since they have not been specifically designed for your particular vehicle, they could give you more complicated and costly problems in the future. Play it safe and only used original and genuine Subaru parts like the ones found here in Natick.

What does this service light on my dashboard mean?

Seeing an unfamiliar indicator light suddenly pop up on the dash is certainly a very common yet very unsettling thing for drivers to see. On one hand, very often it indicates a minor issue that is not urgent by any means. On the other hand however, it's possible that it means a more serious issue is present and more complex repairs are necessary. We'll diagnose whatever light you're seeing right away and present you with an easy fix.

What are the most common services needed for vehicle maintenance?

By far the best way to keep up with the health of your Subaru car, wagon or SUV is to perform routine maintenance, all of which is handled on a daily basis here at MetroWest Subaru. Our experienced technicians commonly deal with minor yet significant service tasks such as brake inspections, battery tests, air filter replacements, windshield wiper replacements and of course, oil changes among many others.

How often should I change my oil?

The days of changing your oil every 3,000 miles are long gone. However, your specific intervals for changing the oil in your Subaru does in fact depend on the particular model and model-year that you are driving, as this plays a major role in how often your oil needs attention. Give our service department a call or simply ask a technician here in Natick to find out what the number is for you!

MetroWest Subaru

948 Worcester Road
Directions Route 9 East
Natick, MA 01760

  • Sales: (508) 392-5843
  • Service: (508) 651-2000
  • Parts: (508) 651-2000


  • Monday 7:00AM-9:00PM
  • Tuesday 7:00AM-9:00PM
  • Wednesday 7:00AM-9:00PM
  • Thursday 7:00AM-9:00PM
  • Friday 7:00AM-9:00PM
  • Saturday 7:00AM-9:00PM
  • Sunday Closed