Staff


Click on one of the people below to find out more information.

  • Frank Hanenberger
    Dealer Principal

    Frank is the proud owner of two thriving Subaru dealerships in New England. He is committed to extending quality customer service including exceptional sales and service. Our ultimate goal is to serve you with the respect and appreciation you deserve.

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  • VJ Donnelly
    General Manager

    VJ is a key part of the MetroWest Subaru team. A longtime employee of the dealership, VJ has been here for nearly 9 years. As General Manager, VJ takes great pride in delivering customer satisfaction to both Sales and Service Departments. 

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  • Jeff Ricard
    Sales Manager

    Jeff is great part of the MetroWest Subaru team. Jeff has joined the list of longtime employees with nearly 9 years at the dealership.  He is proud of his low-pressure sales approach and strives to make sure that every customer is 100% satisfied. Check out what his happy clients think about him on Google and DealerRater.

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  • Ron Wynn
    Finance Manager

    Ron has been with the dealership for two years, during which time he transitioned from sales to our finance department. He takes pride in his work and helping customers get the deals they need and always with a friendly demeanor. To read more about Ron, check out his page on DealerRater.

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  • John Kent
    Finance Manager

    John joined the dealership in 2018 as one of our Finance Managers, where he strives to make sure that every customer is 100% satisfied. Read more about John on DealerRater.

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  • Michael Koster
    Service Manager


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  • Dorothy Marzuolo


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  • Emad Boutros
    Sales Consultant

    Emad joined our sales staff in 2018, where he takes a low pressure sales approach and focuses on customer satisfaction to help them find the right vehicle.

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  • Matt Donadio
    Sales Consultant

    Matt has been with MetroWest Subaru for over 7 years.  Check out what his clients are saying about him at DealerRater.

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  • Marc Soloway
    Sales Consultant

    Marc has over 20 years of Subaru experience - all at this location. He has excellent customer satisfaction ratings which attests to his many repeat customers and referrals. Marc is a local Natick resident who is an outdoor enthusiast and animal lover.  Check out what Marc's clients think about him at DealerRater.

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  • Jake McEoy
    Sales Consultant

    Jake re-joined the staff of MetroWest Subaru in 2018 as a sales consultant, where he had previously been a member of our Business Development Center and sales team.

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  • Sam Mayer
    Sales Consultant

    Sam has been in the car business for 20 years and works hard to keep his customers (both new and repeat) 100% satisfied.  His favorite hobby is antiquing.  Check out what Sam's client have to say about him at DealerRater.

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  • Mike Cerqueira
    Sales Consultant

    Mike has been a member of the MetroWest Subaru sales team for over three years, but has been selling Subarus for much longer. Previously from Virginia, he joined MetroWest in 2016, where he quickly became known for his expertise in Subaru WRX/STI models. He takes pride in helping his fellow Turbo Subaru and BRZ owners with any questions, as well as in delivering 100% customer satisfaction. Read more about Mike on DealerRater.

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  • Ross Annenberg
    Sales Consultant

    Ross joined the dealership sales team in 2018, and takes pride in selling quality Subarus and achieving high levels of customer satisfaction.

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  • Tyler Wright
    Sales Consultant

    Tyler has been with a member of the MetroWest Subaru staff for nearly two years, where he patiently helps his customers find the right vehicle for their needs.

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  • Mario Herrera
    Sales Consultant

    Mario joined the dealership in 2017 as a sales consultant, helping customers find the perfect vehicles for them. Outside of work, Mario loves to play soccer and has played for the National Premier Soccer League. 

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  • Jeff Berman
    Sales Consultant

    Jeff Berman is a sales consultant at MetroWest Subaru, always treating his customers with the utmost professionalism and patience as he works together with them to determine the right vehicle. Read more about Jeff on DealerRater.

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  • Patrick Gloss
    Sales Consultant


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  • Andy Goldman

    Andy has been in the auto industry for almost 10 years and extremely knowledgeable about Subarus, as the proud owner of a Subaru Crosstrek himself.  In his spare time, he enjoys traveling and is also a big motorcycle guy - his favorite bike is a Honda Shadow, which you'll find him riding at any chance he can get. 

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  • Tony Gonzalez
    Operations Specialist

    Tony has been with MetroWest for many years and is our great organizer! He is responsible for keeping the lot in order as well as assisting with signage at the store.

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  • Alex McCrae
    Assistant Service Manager


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  • Mike Buono
    Service Advisor


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  • Joe Porter
    Service Advisor


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  • Kerry Bontos
    Assistant Service Manager


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  • David Jackson
    Service Advisor


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  • Jimmy Vo
    Service Technician

    Jimmy has been with us here at MetroWest for over 4 years and is an invaluable member of our service team.

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  • Sang Nguyen
    Shop Foreman, Senior Master Service Technician


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  • Larry Do
    Senior Master Service Technician

    Larry is an invaluable member of our service team!

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  • Steven Rivera
    Service Technician


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  • Jason Dempster
    Service Technician


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  • Zackery Maher
    Service Technician


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  • Dien Le
    Service


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  • Jonathan Imhof
    Senior Master Technician


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  • Matt Stearns
    Service Tech


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  • Brendan Bates
    Express Tech


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  • Aleigha Bontos
    Express Writer


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  • Lacir (JR) Vieira
    Parts Manager


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  • James Lightbody
    Parts Advisor


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  • Eugene Kletsov
    Parts Driver


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  • Nick McNeil
    Parts Driver


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