MetroWest Subaru Cares About Your Health & Safety

First and foremost, we want you to know that we value the health and safety of our customers and team members. As a business, MetroWest Subaru is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.

We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

Our steps include:

  • Thorough cleanings of all store facilities daily, including sanitizing touch points and surfaces.
  • Sanitizing gel and foam stations available on-site
  • Providing our team members with specific instructions on hand washing and the importance of staying home if they are not feeling well
  • Adhering to the recommended six feet of social distance from other team members and customers

We will be adjusting schedules and operations for some of our team members to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.

Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the store. We will also continue to offer vehicle pick-up and delivery services. For the most up to date information, Check out our Facebook Page.

No matter the department you're looking to reach, we have team members available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.

Together, we can maintain a healthy environment and combat the spread of COVID-19.

On behalf of our store, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.

Here is what we're doing to keep you safe!

Our employees are wearing masks and we ask that customers do too.

We have lots of hand sanitizer and disinfectants to keep the service area and showroom clean.

Our showroom has been rearranged for proper social distancing.

We have customers who are bringing lawn chairs to sit outside and enjoy the nice weather whilst waiting for their vehicles to be serviced.

Car interiors have been covered in plastic for extra protection.

Protective covering is used on the steering wheels as well.

Partitions have been installed at our Sales and Service desks


  • Monday9:00AM-7:00PM
  • Tuesday9:00AM-7:00PM
  • Wednesday9:00AM-7:00PM
  • Thursday9:00AM-7:00PM
  • Friday9:00AM-7:00PM
  • Saturday9:00AM-7:00PM
  • SundayClosed

Customer Testimonials

"My auto was picked up, serviced, and delivered which meant that I did not have to leave the house."

"During the Covid 19 crisis the dealer continued exemplary service while protecting their employees, you can not ask for more."

"In the middle of this health crisis my car had 2 recall notices and routine maintenance that I had already delayed. Everyone at the service area was polite and if they did not have on masks and gloves I would have not known there was a pandemic going on."

"Very organized and helpful during a pandemic. They were able to find the car and get it to us within 4 days. 0% financing cinched the deal for us."

"Service and sales people were awesome. I appreciated that when I submitted a vehicle inquiry and requested to be contacted only via email, that was respected. Sales people were efficient during covid-19 and provided options for the vehicle with pricing flexibility. Really appreciated this sale team and would certainly recommend."

"Explanation of details exact, detailed. Precautions in place because of Covid19. Finalizing of purchase excellent."

"Dealership made it very easy to purchase a car during the covid-19 pandemic, while also taking the health and safety of customers and staff seriously."

"The online experience was easier than I could have imagined. They explained the process clearly, helped me thru all decisions and made purchasing a new vehicle a real pleasure. I was so pleased to find my car waiting outside at the dealership, the entire team did a great job all done electronically and during the 2020 Covid19 pandemic. Extraordinary indeed.My new Crosstrek was purchased during the CoVid19 pandemic and I would like to thank all of the staff at MetroWest Subaru."

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  1. MetroWest Subaru

    948 Worcester Road
    Route 9 East
    Natick, MA 01760

    • Sales: (508) 392-5843
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Get in Touch

  • Contact our Sales Department at: (508) 392-5843
  • Monday9:00AM-7:00PM
  • Tuesday9:00AM-7:00PM
  • Wednesday9:00AM-7:00PM
  • Thursday9:00AM-7:00PM
  • Friday9:00AM-7:00PM
  • Saturday9:00AM-7:00PM
  • SundayClosed