We had an extremely good experience purchasing a Forrester last week. The salesman, Jeff B. was very patient, informative, honest and very decent with all of us. He was low pressure, never forcing our dealing with him , and spent considerable time taking us on several test drives , explaining the various attributes of the vehicle.
We made the decision to buy the car that afternoon, and all of us are quite happy with this car.
Working with Jeff B. was a pleasure.
I had a great experience getting into a new Forester with Mike Cerqueira. He provided exceptional customer service and made the process easy. We had a slight hiccup with my insurance company but Mike and Jeff secured me a loaner for the weekend (with all the bells and whistles) and straightened it out first thing Monday morning. We will definitely be going back to MetroWest Subaru!
A very positive experience from start to finish. The sales rep, Matt Donadio, was very pleasant and knowledgeable. He correctly perceived that my wife and I really liked the Forester and let the car sell itself. He immediately accepted the Edmunds price quote I brought him as the negotiated price with no doubletalk. His major contribution to the process was to let me know that I could have a comparable car,but with several fewer features that I really didn't want, for a lower price, and he kept the MSRP discount proportionate.
The finance people tried to sell me warranty and repair packages, but were very polite about it, and backed off when I declined them. The vehicle prep and registration went without a hitch. When the car was ready, Matt took all the time I needed, on a busy weekend day, to familiarize me with several vehicle features that confused me.
All in all, this was a totally straightforward process with no smoke, no surprises. This dealership gets my absolutely highest recommendation.
This is my first car purchase in the US, Jeff was nice and patient explaining to us about all the process and details, which clears all our concern. It was quite comfortable talking to Jeff. We finally settled the car with help from Jeff, really appreciate him.
Jeff B. was a pleasure to deal with. He was very well informed, listened to our interests, and presented his products in a positive, non aggressive way. He was easy to communicate with, both in the show room and by e-mail Jeff spent a long time with us after the sale explaining the many features of new car.
Purchased a new 2017 legacy sport recently. Marc was great in helping me find the right vehicle that had all of the features that I was looking for (eyesight, blind spot detection, navigation). He was friendly and informative throughout the entire process and did a great job going over the features of the vehicle. Overall he helped make it a great buying experience and helped me choose the right car for my needs.
Marc was very helpful and easy to work with, I went to two dealerships before this and I'm glad this was the place I decided to buy from. The team here made my first purchase of a new car stress free. Overall great experience and I will recommend this dealership/Marc to anyone I know interested in a Subaru. Thanks!!
Walked in with a plan and walked out with a brand new 2017 Forester. The dealership was clean and easy to get to from the main road. I worked with 3 people total and was treated with respect and honesty throughout my entire shopping experience. Marc Soloway (sales) was very friendly and willing to give his best effort in order for me to get the car I wanted at the price I wanted. Marc is very knowledgeable and helped me to understand all the technology that was inside my car. If any of my friends/colleagues are looking for a Subaru, I'll definitely connect them with Marc and MetroWest Subaru.
Joshua Ostrow is amazingly knowledgeable product consultant. He explained all key features and touched upon all key considerations in the process. Extremely friendly and easy to work with, Josh has a knack of quickly understanding what is important to you and helping you with answers. I would recommend this dealership to anyone who is considering buying a Subaru.